Setu Privacy Policy

EFOX Services Pvt. Ltd. ("EFOX", "we", "us", or "our") respects your privacy and is committed to protecting your personal information when you use the Setu application ("App").

This Privacy Policy explains what information may be collected, how it is used, how it is protected, and the choices available to you when using Setu.

1. Information We Collect

Depending on how you use the App, we may collect or process the following categories of information.

Account Information

• Name or display name
• Email address
• Phone number
• Username
• Profile information
• Login and authentication information
• Profile picture or avatar

Social and Community Information

If you use social features, the App may process information that you choose to provide or share, including:

• Posts and status updates
• Comments and replies
• Likes and reactions
• Photos, videos, and other uploaded media
• Stories, reels, or similar content
• Following and follower relationships
• Groups, communities, or memberships
• Messages and other communications

Device and Technical Information

We may automatically collect limited technical information needed to operate, secure, and improve the App, such as:

• Device type and model
• Operating system and version
• Application version
• IP address
• Device identifiers where required for app functionality
• Crash and diagnostic information
• Application performance information

Usage Information

We may collect information about how you interact with the App, such as pages or features accessed, interaction with content, and technical events, where applicable.

2. How We Use Your Information

We use collected information for purposes including:

• Creating and managing your account
• Authenticating users
• Providing social and community features
• Displaying your profile and content to other users
• Enabling communication between users
• Sending notifications and service-related messages
• Maintaining application security
• Detecting abuse, spam, fraud, and unauthorized activity
• Monitoring application performance
• Fixing bugs and technical problems
• Improving the App and user experience
• Complying with applicable legal obligations

3. User-Generated Content

Social Fox allows users to create and share content. You are responsible for the content you choose to upload, publish, transmit, or otherwise make available through the App.

Depending on the feature and your settings, content may be accessible to other users or members of the relevant community.

We may remove or restrict content that violates our terms, applicable law, or community and safety requirements.

4. Messages and Communications

If Social Fox provides messaging or communication functionality, information necessary to deliver and maintain those communications may be processed by our systems.

We may also process limited communication metadata, such as delivery status or timestamps, when necessary to provide the messaging service, maintain security, or troubleshoot technical issues.

5. Photos, Videos, and Media

If you choose to upload photos, videos, or other media, the App may access the selected media from your device to provide the requested functionality.

The App does not require access to media that you do not choose to provide, except where a specific feature clearly requires such access and the relevant permission is granted.

6. Notifications

Social Fox may use push notifications to notify you about messages, reactions, comments, account activity, community activity, or other service-related events.

You can manage notification permissions through your device settings where supported.

7. Location Information

Social Fox does not require precise location information unless a specific feature requires it and you grant the appropriate permission.

If location-based features are introduced, this Privacy Policy will be updated as appropriate.

8. Data Sharing

We do not sell your personal information.

We may share limited information with service providers that help us operate the App, such as hosting, authentication, notification, analytics, security, crash reporting, and infrastructure providers.

Information may also be disclosed when required by law, legal process, or when reasonably necessary to protect users, the App, or our rights and property.

9. Third-Party Services

Social Fox may use third-party services to support application functionality, including authentication, cloud infrastructure, push notifications, analytics, crash reporting, security, or advertising where applicable.

Third-party providers may process information according to their own privacy policies and applicable legal requirements.

10. Advertising

No Advertisement.

11. Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission, electronic storage system, or security mechanism can be guaranteed to be completely secure.

12. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain your account, operate the App, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. Account Deletion

You may request deletion of your Social Fox account and associated personal information by contacting us.

Certain information may be retained where required by law or reasonably necessary for security, fraud prevention, dispute resolution, or legitimate business purposes.

14. Children's Privacy

Social Fox is not intended for children below the minimum age permitted by applicable law.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

15. Your Rights and Choices

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Manage certain privacy settings
• Control notification permissions
• Withdraw consent where applicable

You can contact us if you wish to exercise an applicable privacy right.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Social Fox, our services, technology, or applicable legal requirements.

The updated version will be published on this page and the "Last Updated" date will be changed accordingly.

17. Contact Us